We value your ("User," "You," or "Your") privacy and recognize the sensitivity of your personal information. We are committed to protecting your personal information and using it only as appropriate to provide you with the best possible service, products, and opportunities, as described in this Privacy Policy.
This Privacy Policy explains the online information practices of the developers of Vegacy (collectively, "we," "us," or "our") which hosts the mobile application Vegacy (collectively, the "Application"). Vegacy is a mobile application designed for environmentally-conscious vegans and vegetarians that helps you track your plant-based meals, monitor your protein intake, and visualize your positive environmental impact through gamification features. We think it is important to explain what information We collect, what We do with it and to describe the rights you will have with respect to your personal data processed by us. We strictly comply with the applicable data protection laws and regulations. We are the data controller for any relevant local legislation.
Please note that when using the Application, this Privacy Policy should be read in conjunction with our Terms of Use. By accessing the Application, you acknowledge that the Privacy Policy and the Terms of Use govern your use of the Application.
Privacy and personal data protection principles vary from one country to another. When you access or visit a third party website or application, you are subject to the privacy policy of that website or application. Please read the third party’s privacy policy to determine the privacy practices that apply to information or data maintained by the website or application.
1. What Information We Collect and How It Is Used We may collect and hold personal information related to you that is necessary for the purpose of conducting our business, including (without limitation) to deliver products, services or information, improve our services to offer better experience, and to fulfill our regulatory obligations. We will tell you when we ask for your personal information whether it is a statutory or contractual requirement to give us the information and the consequences of not providing the information.
To undertake above goals, we may collect the following personal information related to our users:
User profile: If you are a user of the Application, creating a user profile is optional. If you register for a user account with the Application, we may collect certain information such as your e-mail address, username and password. You can also use your social media login (such as sign in with Apple) to register with us. Note, however, that we do not collect information from your social media account.
User content: We will collect any user content you create, share, or post to the Application, which may include:
Please note that meal photos are processed by our AI service providers and may be stored temporarily for analysis purposes. We do not share your meal photos publicly unless you explicitly choose to share them.
Do not provide financial account numbers, social security numbers, pictures of other individuals, information regarding your health status or of other individuals or any other sensitive or confidential information via the Application.
We may also collect information that you submit when you contact the customer support, or otherwise submit information to us, including email address, and other information submitted during your use of the Application.
Financial Data: We utilize Apple to process all financial transactions and we are not provided with any personal data related to your transaction.
Please note that we may share your activity logs with Apple to help verify your usage of the app if you request a refund. This process simply ensures a fair and transparent review of any accidental subscription claims, and your privacy is important to us.
Device and Internet Usage: If you download the Application, we may collect information from your device, including identifiers to help us identify your device’s hardware and operating system. Device information may be accessed using industry standard identifiers such as those approved by your device operating system manufacturer.
Analytics and Service Providers: In our mobile application, we and our service providers may collect limited technical and usage data (such as app interactions, device type, operating system version, crash diagnostics, and subscription status) to operate the app, provide features, analyze performance, and improve the user experience. We use service providers such as analytics and subscription infrastructure vendors (for example, Firebase and RevenueCat) for app functionality and product analytics. We do not use data collected from this app to track users across third-party apps or websites for targeted advertising purposes.
Additionally, some service providers process data on our behalf to provide core services such as analytics and subscription management. Their processing is limited to providing services to us and is subject to contractual safeguards. We do not allow third parties to use data from our app for cross-app or cross-website targeted advertising.
2. How Information Is Used
| Purpose | Legal Basis |
|---|---|
| To provide support and to respond to your requests and enquiries | We have a legitimate interest to respond to your requests and inquiries for ongoing business administration |
| To personalize your visits to the Application and to assist you while you use the Application | We have a legitimate interest in providing and improving the Application |
| To deliver the Application’s services | We have a legitimate interest in providing and improving the Application |
| To improve the Application by helping us understand who uses the Application and how it is being used | We have a legitimate interest in providing and improving the Application |
| To share data with our service providers, such as those that host data for us, including Amazon Web Services | We have a legitimate interest in using vendors to provide business services |
| To share data with our affiliates | We have a legitimate interest in improving our services |
| To send emails and push notifications to existing customers/users for own similar goods and services provided that customers/users have been properly informed beforehand and can cancel such messages/notifications at any time. | We have a legitimate interest in sending emails and push notifications to existing customers/users for own similar goods and services. |
| To respond to law enforcement organization, or other government officials where we have a legal obligation, including complying with legal demands and complying with production and court orders. We will notify user of the information request or submission as, and if, allowed. | We have a legitimate interest in complying with applicable legal or regulatory obligations |
| The day to day running and management of the business including to monitor, maintain and improve the processes, information and data, technology and communications solutions and services we use; protect our legal rights and interests; and share such personal information with third parties that acquire or are interested in acquiring all or part of our assets or shares, or that succeeds us in carrying on our business; | We have a legitimate interest to manage our business including to maintain ongoing operations and to improve and strengthen our operations |
Your Right to Object - Please note that you have a right to object to processing of your personal information where that processing is carried out for our legitimate interest.
3.Information That Is Not Covered by This Privacy Policy This Privacy Policy does not apply to third-party websites or services that are not operated by us. If you access third-party services through links in the Application, please review their privacy policies before providing any personal information.
4.Data Retention We retain your personal information for as long as it is necessary and relevant for our business. The criteria used to determine the retention periods include: (i) how long the personal information is needed to provide the services and operate the business; (ii) the type of personal information collected; and (iii) whether we are subject to a legal, contractual or similar obligation to retain the personal information (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes).
5.Data Rights You have the right (subject to certain limitations) to: (i) request access to personal information we hold about you; (ii) the correction of your personal information when incorrect, out of date or incomplete; (iii) request that we delete your personal information; (iv) opt-out of any marketing communications that we may send to you and to object to us using / holding your personal information if we have no legitimate reason to do so; and (iii) the portability of personal information i.e., ask for a copy of your personal information to be provided to you, or a third party, in a digital format. Where we are relying on your consent to handle your personal information, you have the right to withdraw your consent to this use at any time. We do not sell personal information to third parties for their own business/commercial uses.
All such requests should be made using the contact details set out below. Please note that if you request that your personal information be deleted, you may no longer be able to access or use certain parts of the Application. We will respond to your request in writing, or orally if requested, as soon as practicable and in any event not more than within one month after receipt of your request. In exceptional cases, we may extend this period by two months and we will tell you why. We may request proof of identification to verify your request. For more details in relation to your rights, including how to exercise them, please contact us using the contact details below.
You also have the right to lodge a complaint about the handling of your personal information with an EU data protection authority or other relevant regulator.
California residents may request certain information about our disclosure of personal data during the prior calendar year to third parties for their direct marketing purposes. We do not share your personal data with third parties or corporate affiliates for their direct marketing purposes.
6.Security We maintain security standards and procedures designed to prevent unauthorized access to your data by anyone. We use commercially reasonable means such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your personal information. Any third parties hired to provide support services will be required to observe our privacy standards and to allow us to audit them for compliance. However, no information security defenses are impenetrable, and we cannot guarantee the security of our applications, servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
7.International Audience The Application is hosted in the United States. Therefore, personal information collected from you, including via the Application, will be transferred to the United States. Such transfer may not provide a similar level of protection to that provided by countries in foreign jurisdictions. As discussed above, we have a legitimate interest in utilizing service providers in the United States to provide you with the services.
Please do not use the Application if you do not agree to the transfer and processing of your personal information in the United States or if it is illegal to do so in your home country.
8.Children’s Privacy We do not knowingly collect personal information from children under the age of 16, and in the event that we learn that a child under the age of 16 has provided information on the Application, we will delete that information as soon as possible.
9.Changes This Privacy Policy sets out our current policies and demonstrates our commitment to your privacy. We may change the content or services found on the Application at any time, and consequently our Privacy Policy may change at any time in the future and will be updated from time to time. Whenever we make changes to this Privacy Policy that are important for you to know about, we will post the updated Privacy Policy at this link.
10.Your Queries If you have any queries regarding privacy issues or if you wish to exercise your data rights as described above, please email us at the contact information below.
Our contact information:
Contact email: [email protected]